We keep it simple: in-stock gear, packed carefully, and handed to the carrier fast so
the box on your porch matches the order on your screen.

Order processing

Orders are processed Monday through Friday, excluding U.S. federal holidays. In-stock
items are picked, packed, and handed to the carrier within 0–2 business days of
your order being confirmed. Orders placed after 12:00 PM MST, or on a weekend or holiday, begin
processing the next business day.

Shipping methods & costs

Shipping is calculated automatically at checkout based on the destination, package weight, and the
carrier service you choose. You’ll see the exact cost before you pay — there are no surprise fees.

Delivery estimates are counted in business days after the 0–2 day processing window and
do not include the day of shipment. They are estimates provided by the carrier, not guarantees.

Where we ship

We ship to all 50 U.S. states, including Alaska and Hawaii, and to U.S. territories and APO/FPO
addresses. Rates and transit times for Alaska, Hawaii, and territories are calculated at checkout and may
differ from the contiguous-U.S. estimates above. We do not currently ship outside the United States; if
you’re abroad, email support@thebaristabench.store and we’ll let you know whether we can help.

Tracking your order

As soon as a shipping label is generated, we email you a tracking number and link. You can follow your
package from our warehouse to your door. If you haven’t received tracking within 2 business days of your
order confirmation, please contact us.

Delays, damage & lost packages

Occasionally, carrier delays, weather, or high-volume periods can affect delivery times beyond our
control. If your tracking hasn’t updated in several days, or your package is marked delivered but you
can’t find it, contact us within 7 days and we’ll open a carrier investigation and make it right.

If your order arrives damaged, take a photo of the packaging and the item and email us within 7 days of
delivery. We’ll arrange a free replacement or a full refund. See our
Returns, Refunds & Cancellations page for details.

Incorrect addresses

Please double-check your shipping address at checkout. We’re not able to reroute a package once it has
shipped, and orders returned to us due to an incorrect or undeliverable address will be refunded less the
original shipping cost, or reshipped at the customer’s expense.