Payment & Security
How we protect your card, when you’re billed, and the fraud controls behind every order.
Your payment is protected at every step. Here’s exactly how we handle your card
information, when you’re charged, and the fraud controls that keep your purchase safe.
💳 PCI-DSS compliant gateway
✓ AVS + CVV verified
✓ One-time billing only
How your card data is handled
Checkout on thebaristabench.store is encrypted end-to-end using industry-standard TLS/SSL. When you
pay, your card details are transmitted directly to our PCI-DSS–compliant payment
gateway, which authorizes the transaction. Coffee and Peppers, LLC never sees, handles, or stores your full card
number, expiration date, or security code on our own servers. This tokenized approach means your most
sensitive information is protected by the same standards used by major financial institutions.
When and how you’re billed
Your card is authorized at the moment you place your order and charged once the order
is confirmed for fulfillment. Every purchase on thebaristabench.store is a single, one-time transaction
for the exact amount shown at checkout, in U.S. dollars (USD).
No subscriptions. No recurring charges. We do not offer
memberships or auto-ship programs, and we never store your card to bill it again. You are charged only for
the order you place, only when you place it.
The charge on your statement will appear as a descriptor identifying The Barista Bench / Coffee and Peppers, LLC. If you don’t
recognize a charge, contact us right away at support@thebaristabench.store — we’ll identify it
immediately and resolve any issue.
Fraud protection
To protect both you and us against unauthorized card use, every transaction is screened with layered
controls:
- Address Verification Service (AVS) — the billing address you enter is matched against your card issuer’s records.
- Card Verification Value (CVV/CVC) — the security code on your card is verified at authorization.
- 3-D Secure — where supported by your issuer (Visa Secure, Mastercard Identity Check), an additional identity check may be requested.
- Risk screening — orders are monitored for the patterns associated with fraud, and we may contact you to confirm details before shipping a flagged order.
Your protection as a cardholder
If you ever see a charge you don’t recognize, please contact us before disputing it with your
bank — most concerns are resolved in a single email or phone call, faster than a formal dispute. We
stand behind every order with our 30-day return and refund policy.
Questions about a charge
Email support@thebaristabench.store or call (480) 695-5048 (Monday–Friday, 8:00 AM–5:00 PM MST). Have your
order number ready and we’ll help immediately.